Cancellation policy

One-time purchases & extra filters

Halo is a one-time purchase and includes one installed filter. You may add an optional pack of three extra Halo filters for $39.95. The 3-pack is also sold separately. You choose when to order additional filter packs. Every order is a one-time purchase.

Order changes and cancellation

To request a change or cancellation before fulfillment, email contact@eaulure.com with your order number. If your order has already shipped, follow our 30-day return policy. Request return instructions by email before sending a parcel.

Eaulure is operated by SI Ventures, KVK 93204132, VAT NL005005712B24. Business address: Korte Hogendijk 76, 1506 MA Zaandam, Netherlands (not a returns address).